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Business Process Specialist

Business Process Specialist

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Location: Switzerland

Company Overview:

Swimi Sarl is a leading aquatic center dedicated to providing high-quality swimming instruction and programs for children of all ages. Our Bébé Nageur program focuses on introducing infants to the water in a safe and enjoyable environment, fostering early water confidence and safety skills. Committed to delivering top-notch services, we strive for continuous improvement and innovation in all aspects of our operations.


Position Overview:
We are seeking a highly skilled and motivated Process Improvement Specialist to join our team. The ideal candidate will have a strong background in building and structuring processes, coupled with extensive experience in project management using methodologies such as Six Sigma, Gnatt Chart, flow chart. In addition to their professional expertise, the candidate should possess a passion for competitive swimming, fluency in both English and French, and proficiency in leveraging technology and digital tools to enhance operational efficiency.

Key Responsibilities:
Process Development and Optimization:

  • Develop and implement streamlined processes and procedures to optimize efficiency and effectiveness in all areas of the organization

  • Conduct thorough analysis of existing processes to identify areas for improvement and implement solutions to enhance productivity and quality.

Process Improvement methodologies

  • Lead and execute Total Quality Management (TQM), Continuous improvement (kaizen), Plan Do Check Act (PDCA), and Business process management (BPM) to drive continuous improvement initiatives across various departments.

  • Utilize statistical analysis and data-driven methodologies to identify root causes of inefficiencies and implement sustainable solutions.


Competitive Swimming Expertise:

  • Leverage expertise in competitive swimming to develop specialized processes and programs tailored to the needs of athletes and coaches.

  • Collaborate with the coaching staff to ensure that training methodologies align with industry best practices and contribute to the overall success of our athletes.

Multilingual Communication:

  • Effectively communicate with stakeholders in both English and French, ensuring clarity and understanding across diverse cultural backgrounds.

  • Facilitate cross-functional collaboration and knowledge sharing to drive alignment and synergy within the organization.


Technology Integration:

  • Utilize advanced digital tools and technology platforms to streamline processes, automate workflows, and enhance communication and collaboration.

  • Stay abreast of emerging technologies and trends in the field to continually improve operational efficiency and effectiveness.


Prospection and Client Acquisition for Growth:

  • Develop and implement strategies to attract new clients to both the Bébé Nageur program and our competitive swimming programs.

  • Analyze market trends and identify target demographics for program expansion.

  • Represent Swimi Sarl at relevant events and expos to promote our aquatic programs and service

Qualifications:

  • Masters degree in Business Administration, Engineering, or related field; advanced degree preferred.

  • Certification in  Total Quality Management (TQM), Continuous improvement (kaizen), Plan Do Check Act (PDCA), and Business process management (BPM)

  • Extensive experience in process improvement and project management, with a proven track record of success in driving measurable results.

  • Strong background in  swimming and sports, with a deep understanding of training methodologies and best practices.

  • Fluency in English and French, with excellent written and verbal communication skills.

  • Proficiency in utilizing technology and digital tools to enhance operational efficiency and effectiveness.

  • Experience working with multi-cultural children and diverse teams, with a demonstrated ability to foster inclusion and collaboration.

  • Excellent interpersonal skills, with the ability to build relationships, influence stakeholders, and drive change in a dynamic environment.


Benefits:

  • Competitive salary commensurate with experience.

  • Comprehensive benefits package including health insurance and retirement savings.

  • Opportunities for professional development and advancement within the organization.

  • A supportive and collaborative work environment dedicated to excellence in competitive swimming and child development.

If you meet the qualifications and are passionate about driving process improvement and excellence in competitive swimming, we encourage you to apply for this exciting opportunity!
 

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